Shipping Policy
Shipping Policy
At AIRDEC, we aim to provide reliable and efficient shipping services to ensure your products reach you on time and in excellent condition. Please read our shipping policy carefully to understand our procedures.
1. Processing Time
Orders are processed within 1–3 business days*(excluding weekends and holidays) after receiving payment confirmation.
In case of high order volumes or delays, we will notify you promptly via email or phone.
Shipping Methods and Delivery Times
We offer the following shipping options:
- Standard Shipping: Estimated delivery within 5–7 business days.
- Express Shipping: Estimated delivery within 2–3 business days.
- International Shipping: Estimated delivery within 7–14 business days (subject to customs clearance).
Delivery times are approximate and may vary due to factors such as location, carrier delays, or weather conditions.
Shipping Costs
Shipping charges are calculated based on the weight, dimensions, and destination of your order.
Final shipping costs will be displayed at checkout before payment is processed.
Free shipping may be offered on orders above a specific value. Please check promotions for details.
Tracking Your Order
Once your order is shipped, we will provide a tracking number via email or SMS.
You can use this number to monitor the status of your shipment on the carrier's website.
International Shipping
For international orders, customers are responsible for any customs duties, taxes, or import fees imposed by their country.
AIRDEC is not responsible for delays caused by customs clearance.
Shipping Address
Ensure that the shipping address provided is accurate and complete.
AIRDEC is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
Damaged or Lost Shipments
If your order arrives damaged, please contact us within *48 hours* of delivery with photos of the damage and the packaging.
In case of lost shipments, contact us, and we will assist in filing a claim with the carrier.
Changes to Orders
Changes to shipping details must be requested within *24 hours* of placing the order.
Once an order is processed or shipped, address changes may not be possible.
Contact Us
If you have any questions or concerns regarding shipping, please reach out to us:
- Email: Airdec.appliances@gmail.com
- Phone:+918178005199